FAQs

1. What is Educahoot?
Educahoot is an online store specializing in fun, educational products for children that support early learning and skill development. From fine motor skills to foundational literacy, our products are designed to make learning an enjoyable adventure for every child.

3. Where do your products come from?
We carefully select our suppliers to ensure quality, safety, and educational value. Most of our products come from global sources, including trusted suppliers in the U.S., Europe, and Asia.

4. How long will it take to receive my order?
Shipping times typically range from 7–20 business days, depending on the product and your location. Some items may arrive sooner, while others could take slightly longer due to global shipping conditions. You'll receive a tracking number once your order ships, so you can monitor its progress.

5. Can I track my order?
Yes! Once your order ships, we’ll send you a confirmation email with a tracking link. You can click on the link to check your order’s progress and expected delivery date.

6. Do you offer returns?
We want you to be thrilled with your purchase! If you're not completely satisfied, please check our return policy for guidelines. Generally, we accept returns on items in their original condition within 30 days of receipt. Some items may be non-returnable due to hygiene reasons, so be sure to review our full return policy for details.

7. What should I do if my item arrives damaged?
We’re here to help! If your item arrives damaged, please email us at [Educahoot@gmail.coml] with photos of the damage, and we’ll arrange a replacement or refund as soon as possible.

8. Can I change or cancel my order after placing it?
Once an order is placed, it goes into processing quickly to ensure timely delivery. If you need to make changes or cancel your order, please contact us within 24 hours of placing it. After this time, we may not be able to modify the order.

9. Do you offer international shipping?
Yes, we ship to various countries. Shipping times and rates may vary depending on your location. Please check the shipping options at checkout or contact us for more details if you’re unsure about availability in your region.

10. How can I contact customer support?
Our team is here to assist! For any questions or concerns, reach out to us at [Educahoot@gmail.com] or through our Contact Us page. We strive to respond to all inquiries within 24 hours.